The Wellness Club LLC

Last Updated: July 29th, 2026

 

Privacy Policy

At The Wellness Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.

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1. Information We Collect

We may collect the following types of personal information from you:

• 1.1. Contact Information: When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.

• 1.2. Payment Information: If you make payments for our services, we may collect your payment card information, billing address, and other relevant payment details.

• 1.3. Usage Information: We collect data about your interaction with our website and booking applications, including your IP address, device information, and browser type.

• 1.4. Communications: We may keep records of any communications you have with us, including email and phone correspondence.

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2. How We Use Your Information

We use your personal information for the following purposes:

• 2.1. Providing Services: To deliver our wellness services, including facility access, scheduling, and session bookings.

• 2.2. Communication: To send you important information about your bookings, account updates, promotions, and respond to your inquiries.

• 2.3. Payment Processing: To process payments and maintain financial records.

• 2.4. Marketing & SMS: To send you information about our services, promotions, and offers. Message and data rates may apply. You may reply STOP to opt-out of messaging at any time; reply HELP for additional messaging help. Message frequency may vary based on usage.

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3. Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

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4. Data Sharing & Third-Party Disclosure

We do not sell, rent, lease, or share your personal information with third parties for marketing or promotional purposes.

4.1. SMS Consent and Phone Numbers: No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or external entities under any circumstances.

• 4.2. Service Providers: We may share information (excluding mobile phone numbers and text messaging opt-in consent) with trusted service providers who assist us strictly in operating our website and conducting our business.

• 4.3. Legal Compliance: We may share your information when required by law, regulation, or legal process.

 

5. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may object to the processing of your data for marketing purposes at any time.

 

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: team@thewellnessclub.com

 

Terms & Conditions

Welcome to The Wellness Club. These Terms and Conditions outline the rules and regulations for the use of our services and participation in our SMS communication program. By signing up for our wellness programs or SMS campaigns, you agree to comply with these terms.

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1. General Participation Terms

• Eligibility: You must be at least 18 years old to utilize the facility or have parental consent.

• Payments & Fees: All club fees are billed according to your selected plan or membership structure. Late payments may incur additional charges.

• Cancellation Policy: To cancel or pause a recurring membership, please provide written notice at least 14 days before the next billing cycle.

• Facility Rules: Members and guests are expected to adhere to club etiquette, including proper hygiene protocols for saunas and cold plunges. Misconduct may lead to immediate termination of access.

 

2. SMS Communication Program

As part of our services, The Wellness Club offers an SMS program to keep you informed regarding your appointments, account status, and club updates. By providing your phone number and opting in, you consent to receive text messages from us.

• Program Name: The Wellness Club SMS Campaign

• Product Description: Messages include booking and schedule confirmations, session reminders, facility closure alerts, and exclusive club promotions.

• Message Frequency: Message frequency varies based on your usage, attendance, and account activity (typically 2-4 messages per week).

• Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Please check with your provider for details.

• Customer Care: If you have any questions or need support, contact us at [Insert Info Email / Phone] or reply "HELP" to any text message for assistance.

• Opt-Out Information: To permanently opt-out of our SMS program at any time, text "STOP" to our messaging number. After texting STOP, you will receive one final text message confirming that you have been unsubscribed. No further messages will be sent unless you re-initiate consent.

 

3. Changes to Terms & Conditions

The Wellness Club reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.